Client Services

Jewellery isn't just something you buy; it’s a connection, a story, and a lasting bond. Begin a journey of generational relationships, joy, and enchantment with Ena J Singh, where our dedicated customer support team is always here to help you discover your personal dream sparkle pieces.
From helping you choose the right jewel to match your style or even customizing something that works as per your budget that goes with your personal style at its best, Ena J Singh does it all.
Our commitment is to provide you with unparalleled customer service - we are a team of young and dedicated professionals, who believe in building generational relationship with our clients. The Ena J Singh experience will leave you spellbound, as our team leaves virtually no stone unturned to provide you with nothing but the absolute best.
  • Our team will be delighted to assist you with -
    • any changes to your jewel purchased if the size is incorrect or should you choose to initiate any exchange or return;
    • if the jewel ordered is a surprise gift which needs additional support to complete the gifting experience;
    • any questions on any of our policies, gift cards, promotional campaigns, payment options.
  • Our team also offers you advice and services to personalize your jewels, restore them or simply preserve them.
  • Exclusive appointments are set-up with the Founder and Chief Designer to create designs that are unmatched and truly bespoke, after understanding the client’s personal style.
  • Breathtaking jewels on display and find a jewel for every occasion - be it daily-wear, festive, or bridal. Exchange policy which is 100% hassle-free.

 

To reach our customer service team, you can reach out to us at +918800833647 from 11am-7pm IST, Monday - Saturday.